Shipping and Delivery Policy

This shipping policy is valid for the United Kingdom, currently we do not offer international shipping.

Below you will find the average delivery time of all our packages:

Delivery Time = Order procession Time + Order Shipping Time

Order Processing Time: 1-2 Business Days (Monday to Friday)

Order Shipping Time: 7-8 Business Days (Monday to Friday)

Order cutoff time: 5:00 pm (GMT) Greenwich Mean Time (London)

We use the following carriers parties:
- DHL
- UPS
- FedEx

Shipping costs

Shipping is free. We cover the shipping costs for every order. All our products are delivered to your home, 100% free. There is also no minimum order quantity required.

Change of Address: 

Customer can change their delivery address by contacting our customer service within 24 hours of placing the order. Once an order is dispatched, the delivery address cannot be changed. These 2 statement work whichever comes first.

Customers are responsible for ensuring their address is correct at the time of purchase

Tracking Your Order

You'll receive an email when your order is shipped with a Tracking number. We provide our customers with a self hosted Track Your Order page, which you can use to track your package.

Contact information:

Boutique Name: Taylor-Rosewood
Address: Watersteeg 4 B, Leiden, South Holland, 2311 HZ, Netherlands

E-mail: info@taylor-rosewood.com
Tel: +31657372861

Customer service hours:
Monday to Sunday: 9:00 am to 5:00 pm
(GMT) Greenwich Mean Time (London)

We aim to reply to your e-mail within 1 day